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Thank you for visiting and shopping at www.named-it.com
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
3-5 business days
FedEx Two Days
2 business days
FedEx Overnight *
1-2 business days
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.named-it.com ships to addresses within the UK.
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
www.named-it.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.named-it.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the UK.
Your statutory rights are not affected by our Returns Policy. To the extent that any provision in
our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the
particular offending provision in our Returns Policy will be deemed inapplicable.
Returns (refunds and exchanges)
If you are unhappy with your item, please let us know. Our Returns Policy gives you 30 days to
return or exchange an item bought online with a valid receipt. If 30 days have gone by since
your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That
means your item must be unused and in the same condition that you received it. The item must
be in the original packaging and returned with any accessories, labels and “free gifts” or bonus
To complete your refund or exchange, we require a receipt or proof of purchase. Please do not
send your purchase back to the manufacturer.
Refunds (if applicable)
Once your returned item is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection of your
If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within 14 calendar days. If you paid
for standard delivery of the goods, the cost of standard delivery will also be refunded.
There are certain situations where only partial refunds are granted (if applicable):
· Books or other paper products with obvious signs of use;
· Any item not in its original condition, which is damaged or missing parts for reasons not
due to our error; and
· Any item that is returned more than 30 days after delivery.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
We do not offer refunds for sale items, unless they are faulty.
Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for
the same item, please send us an email at firstname.lastname@example.org and post your item to:
9 Glemsford Close, LU4 9HQ
To return your product, please mail your product to: 9 Glemsford Close, LU4 9HQ with
your details and reason for returning.
You will be responsible for paying for your own shipping costs for returning your item, unless the
item is faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return
shipping will be deducted from your refund. Depending on where you live, the time it may take
for your exchanged product to reach you, may vary. If you are shipping an item over £50, you
should consider using a trackable shipping service or purchasing shipping insurance as we
cannot guarantee that we will receive your returned item.